Very displeased. The first time I called, talked with John. Very helpful, very nice. That was about a month and a half ago. Called today to ask some questions that I forgot (considering we have a lot going on in the past month and a half. 18 month old daughter, chiropractor every day, no vehichle, dealing with insurance company, etc.) and I talked with John again. Only this time it was like I was talking to a totally different human. From the time he got on the phone he seemed as if he was in a terrible mood. Not friendly. At all. Then he instantly just wanted to send a runner out to my house to sign papers. That's not what I was calling about. All I wanted was my questions to be answered about their services. I don't appreciate being rushed to make a commitment to them. Especially when I told him I just had a couple questions. Then he proceeds to tell me that they told me that the last time I called. As if he was bothered that I forgot and he had to tell me yet again. Pardon me, I've talked to a thousand different lawyers since then trying to find the best deal for my family and myself. And all the other things I listed above. It was a month and a half ago, not last week. People forget. Then, he states if we don't sign papers he can't help us. I'm not asking him to get ahold of our insurance company and do it for us for free. All I'm asking is to answer some questions. Then, one of my questions was that since there are 3 different people, is the 1/3 coming out of each one of those. Or the total amount of winnings. We don't know, we've never been through something like this before. Then he said out of each one. My husband said "that's crappy." (He was on speaker) and John instantly got offended. He says, "we'll I have never heard it called that before. And if that's how you feel I can tell Taylor. That's how everyone does it. You can try to do it yourself then." RUDE. My husband was simply stating that it sucked that they get 1/3 of each case rather than a hole. He wasn't in anyway being aggressive or argumentative. And John took it to the next level. I couldn't believe at how that phone call went. Maybe he was just having a bad day....but whatever the case there was no reason for how he acted. And I hope he doesn't treat other people that way. I can promise you for our 3 cases.....this law firm will not be getting a dime from us due to how we were treated.
No investigation is ever done and they tend to take the "word of mouth" approach instead of actually doing work and solving cases. He signs off on anything just to charge someone!!! No communication or updates on your case. Switch out secretaries too much and Mr. King is never available to speak to in person. Finally when you do get a hold of him, he is rude, arrogant and cocky. His word and help is just about as reliable as a thief promising not to steal your valuables. Don't waste your time with this firm or him!!! Whole firm needs to be shut down.
I am being represented by one of the Attorneys in this firm. There has been no communication, keeping me informed about my case. I did all the work in collecting documents. When it came time to make a demand , the Attorney requested no dollar amount. I tried several times to reach Mr. Taylor King but everyone that answered the phone gave me the run around. The Attorney went through my insurance and did a claim without my knowledge, and received checks and never informed me . I will be contacting the Committee on Professional standards regarding my case and representation. Have not heard from my Attorney.
No communication or updates regarding my case. I am given a time line but several weeks later I will have no information. They pursued my insurance for no reason. Tired of the lack of communication. But at least the people who answer the phones are nice and professional.
I was beyond pleased with my experience as a client at Taylor King and Associates. My attorney and all of the support staff were so reassuring and helpful throughout the whole process. They kept me informed and educated every step of the way. I was able to focus on recovering from my injuries and they handled everything else! I would absolutely recommend Taylor King and Associates to anyone looking for an law firm that is trustworthy, dependable and courteous! Thank you, Taylor King and staff, for all of your hard work and kindness!
Taylor King Law is a US Lawyer based in Arkadelphia, Arkansas. Taylor King Law is located at 320 Main St, Arkadelphia, AR 71923, USA.
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