My truck broke down last week while I was driving on the freeway heading to Austin from Nashville. I was on I-30 when it happened but was fortunate to make it safely off the freeway and into Arkadelphia. I found a Chevy dealership but they only had one technician working so he told me that "Phil would be able to help me" and pointed me in his direction. Well, I am grateful for the sequence of events that led me to Phil's Auto & Transmission because Phil went above and beyond to get me back on the road. I must mention that it was almost 100 degrees out and I had my 70 pound dog with me so I was also worried about what to do with him while at the shop. Phil and Nick were wonderful, they let me sit inside with my dog while they assessed the situation with my truck. My truck was not going to be repaired so I needed to get a rental car. Phil went out of his way to help me. He drove me to two different car rental places (one of them was 30 miles away) AND he let me bring my dog with us. I was finally able to get back on the road to Texas but I have no clue what on earth I would have done had I not found Phil and Nick at Phil's Auto & Transmission. There really are good people left in this world. THANK YOU, both of YOU!!!! Excellent customer service!
They did everything necessary to get us back on the road.
Always timely and reliable service
One of our cars was out of commission, they were great about getting it done and not over charging...Great service..Thank you...
Called Monday morning because alternator failed and needed replaced. Being over 4 hours from home, and a day late from returning, time was a priority. Phil and his crew had the vehicle running before 1:30pm. They were understanding of the traveler situation and placed our need for quick repair into consideration. Price was slightly high for the part, but still reasonable. Fair labor price. Phil was extremely considerate by allowing me to drive his personal vehicle to accomodate my family's needs while waiting for the repair. Overall a very good experience. I would recommend this company for vehicle repair. Phil has been added to my list of vehicle repair places when I travel. Thank you, Phil and crew!
Phil S Auto Transmission is a US Car Repair based in Arkadelphia, Arkansas. Phil S Auto Transmission is located at 1200 N 10th St, Arkadelphia, AR 71923, USA.
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